Update 21/04/20 – Throughout the current restrictions in England, orders are still being despatched every day as safely as possible with minimal contact and no queuing at the Post Office.
Cakes with Faces is a one-person business run by me, Amy (hello!). It’s my full-time employment. There are no other staff coming to work, and no one else handling your orders.
I’ve been practicing social distancing since a couple of weeks before the first lockdown started in the UK. Since then I’ve only been going out when it’s essential, and staying a distance away from other people to keep everyone safe.
With a business account, orders are dropped off at the Post Office without standing in a queue. The process involves minimal contact with others.
Delays to Orders
Please order in good time in case of delays in the postal service, which may be running slightly slower than usual at the moment.
If it’s not possible to despatch your order for any reason, I’ll let you know as soon as possible, and you’ll of course have the option of a full refund. And if the situation changes, I’ll update the information here.
International orders are in some cases taking a few days longer than usual to arrive. If you’re ordering from outside the UK and you need your items for a particular date, please allow good time for them to arrive.
Sending a Gift?
Online shopping is perfect for social distancing and self-isolation. If you need to send a gift to someone, I can send it straight to them for you.
All orders come with a hand-written message and are wrapped in tissue paper, to make receiving your parcel as personal as possible. Customers have even said it feels like their birthday when their order arrives!
If you’re ordering a gift for someone, just add a note at checkout saying who it’s for and a special message will be hand-written on a card for them. (Or I’ll write a message for you, if it’s a gift for yourself!).
All items are sent without prices as standard.