UK delivery is only £2.50 for your entire order.
All orders are despatched quickly within 1 working day. They’re sent by Royal Mail First Class, which takes 1-2 days. Usually orders arrive the day after they’re despatched.
Delivery is free for UK orders over £40.
Shipping outside the UK is £4.50 for one item. Each additional item is £1 extra. To check how much delivery will be, add items to your basket, go to checkout, select your country and click “Calculate”.
Worldwide delivery is by Airmail (Royal Mail International Standard). This takes 3-5 working days to Europe, and 5-7 working days to the rest of the world.
We ship to all countries worldwide. Cakes with Faces is not responsible for any customs charges that may be applied.
Christmas 2019 Shipping
Your orders will be shipped throughout the Christmas holidays, whenever the Post Office is open.
Christmas is a busy time for the postal service so delivery can take a little longer than usual at this time of year.
Buying a Gift?
If you’d like a special message, just add a note at checkout! All items are sent without prices.
We’ve recently switched to recyclable mailing boxes. It costs more but I believe it’s important for the environment. Orders for hoodies and cushions may still be sent in plastic mailing bags until stocks are used up (it’d be more of a waste not to use them!). However they can be recycled at supermarkets where plastic bags are collected. Everyone should do what they can!
There are two options for payment:
Card payments are securely handled by Stripe. You can pay by Visa, Mastercard or Amercian Express. It’s completely secure and Cakes with Faces has no access to your card details.
Payment is handled securely by Paypal. Cakes with Faces has no access to your card details.
- Pay with your Paypal account, using your account balance or saved card details.
- If you don’t have a Paypal account, click the grey “Checkout as guest” option at the bottom of the Paypal log-in screen. You can then use your credit or debit card. There’s no obligation to create an account with Paypal if you don’t want to.
If you have any queries please get in touch.
Ordered the wrong size? As long as the item’s still in original condition you can send it back and exchange for a different size. Contact us at [email protected] for details.
A lot of love and effort goes into our products and we hope you love everything you order from Cakes with Faces.
If you order the wrong size, as long as the item’s still in original condition you can send it back and exchange for a different size. Contact [email protected]cakeswithfaces.co.uk for details.
Your items will be packed carefully to keep them safe during delivery, and we cannot be responsible for any damage that occurs to them after posting.
For hygiene reasons, earrings cannot be returned.
To keep your t-shirts looking brand new for longer, wash your t-shirts inside out at low temperature. Do not iron the print. Dresses and leggings should not be ironed (they’re made of comfy, stretchy material that doesn’t get creased).
If there’s a problem with your item, contact [email protected] as soon as possible. Items cannot be replaced if damage is caused by wear and tear or washing incorrectly. To qualify for a replacement, you must contact us within two weeks of purchase.